Cookies Policy

1. What are “cookies”?

When you visit this website, it will store or retrieve information on your browser, mostly in the form of “cookies”. These “cookies” are very small text files that may be downloaded to your computer or mobile device.

The information is used mostly in order to make this site work as you would expect. The information does not usually identify you directly, but it can give you a more personalised web experience.

Because we respect your right to privacy, you can choose not to allow some cookies. However, please be advised that blocking some types of cookies may impact your experience of this site and the services that we are able to offer.

2. What cookies are on this website? 

Sections 2.1 to 2.2 below describe the cookies which are installed upon this website. If you review these, and decide that you would prefer us not to use cookies, you can set your browser to reject cookies or to let you know when a website tries to put one in your browser software - for further information, see section 4 below.

2.1 Essential cookies

These cookies are always active, and are necessary for this website to function. They cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences.

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

HostCookie namePurposeDuration
Halfords Breakdown__RequestVerificationTokenProtects against Cross-Site Request Forgery (CSRF) attacks by ensuring that any form submissions originated from our siteSession only
temp_srsessionAuthenticates users, prevents fraudulent use of login credentials, and protects data from unauthorised accessSession only
hfclAuthenticates users, prevents fraudulent use of login credentials, and protects data from unauthorised accessSession only
_cookieconsentIndicates preference for the use of non-essential cookiesOn-going
2.2 Analytics cookies

These cookies are used to collect information about issues, dependencies and exceptions which may occur when browsing this website. This data is purely for telematics and error detection, triage and diagnoses.

HostCookie Name Duration
Application Insightsai_sessionCollects information about issues, dependencies and exceptions which may occur when browsing this website. This data is purely for telematics and error detection, triage and diagnoses30 minutes
ai_user1 year
3. More information about cookies

To learn more about cookies, including how to manage them and how they affect your online activities, please visit www.aboutcookies.org or www.allaboutcookies.org. You can also learn how to control cookies on different browsers at www.aboutcookies.org/how-to-control-cookies/, or if you want to know how to delete cookies, visit www.aboutcookies.org/how-to-delete-cookies/.

To opt out of being tracked by Google Analytics across all websites, you can visit http://tools.google.com/dlpage/gaoptout.

The Internet Advertising Bureau website (Your Online Choices) which you can visit at www.youronlinechoices.com/uk/ allows you to install opt-out cookies across different advertising networks.

New technologies such as Mozilla's Do Not Track (www.mozilla.org/en-GB/firefox/dnt/) allow you to tell websites not to track you.

It is noted however that blocking cookies may, on occasion, reduce the functionality of a website or prevent access, depending on the browser options which are selected.

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* Based on data for all recoveries made between October 2023 - September 2024.

We use essential cookies to ensure our site is safe and works properly. We also use analytics cookies to offer you a more personalised experience and to improve our site. To find out more and manage your cookie preferences, please choose ‘Manage’ or view our cookies policy.

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